Frequently Asked Questions

Are you still able to deliver artwork during the Covid - 19 crisis?

We are committed to the health and well being of our team, customers and suppliers and are operating in line with government guidelines.We have signed up to the COVID -19 Helath and Safety Protocol of the Master Photographers' Association

We are still able to supply prints (including during Lockdown 2) although we cannot meet clients face to face. We are doing our best to meet normal time frames some delivery times may be extended for reasons outside our control. Please call 01992 535344 or email to confirm arrangements.

What do you do?

We make artwork for homes, offices and other businesses. We also offer a range of Artistic Services to help artwork projects to succeed.

Who do you work with?

Clients include members of the public, corporate buyers, interior designers, art galleries and art consultants.

Do you offer advice when choosing artwork?

Absolutely! Please get in touch and we can help you with selection, sizes, frames and finishing or anything else to do with your print. Whether you have never bought artwork before or if you are an expert buyer we are here to help.

Can you supply prints in custom sizes?

We make all prints to order so can produce them in almost any size you like.

I need a picture as a gift. Can you get it to me quickly?

Let us know your deadline and we will do all we can to meet it. We understand that you may have an imminent leaving party or special occasion and will do all we can to get your picture to you in time.

Why should I buy artwork from Mr Smith?

• Confidence in the experience of a supplier of nearly 20 years standing.
• We are experts - making beautiful artwork is all we do - you can rely on our expertise and professionalism.
• The variety of our collections featuring identifiable locations that people relate to.
• The quality of our work - a similar standard to that found at high end galleries and leading art fairs.
• Sensible prices – affordable artwork representing excellent value for money.
• Old fashioned customer service. You will deal with a single point of contact from start to finish who will ensure your needs are met.
• Responsiveness. We are nimble, flexible and efficient and can adapt to customer needs and tight deadlines without fuss.
• We are long standing members of the Fine Art Trade Guild, the Guild Society of Artists and the Master Photographers Association. We proudly adhere to the quality and customer service standards of these organisations.

How long does it take to supply artwork?

Fine art prints can be with you in a matter of days. Framed prints, canvases and acrylics can take a little longer, but please let us know if you have a deadline and if its possible we will meet it.

How much does delivery cost?

• UK shipping is £5 + VAT for unframed prints and £9.99 + VAT for framed prints.
• International shipping is £15 + VAT for unframed prints. (Up to £50 for larger orders)